by Ragna Ghoreishi April 19, 2024
balance
Blog

It is the balance, stupid! Navigating Customer Centricity in Product Roadmaps: Balancing Vision and Feedback

Free after the famous election qote for Bill Clinton in 1992 "Its the economy, stupid!" Lets talk about balancing vision and feedback when it comes to customer centricity in product roadmaps. In the dynamic business context, the concept of customer centricity has become more then just a buzzword. It became a cornerstone of strategic planning. This approach not only enhances customer satisfaction and loyalty but also drives the creation of value ...

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by Ragna Ghoreishi March 25, 2024
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Transformative brews – the videopodcast with customer experience, AI and … coffee

Transformative brews - the videopodcast about Customer Experience and AI Transfering the coffee house culture that my hometown Vienna is known for with intelligent conversations with the experts in my network that are as passionate about Customer Experience and human centric AI as I am. In this new format I host friendly and authentic conversations about topics centered around the learnings and wisdoms of my knowledgable guests on AI, Customer Experience, Customer ...

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